Cammeray Optometrist (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website.

1. Information We Collect
We may collect the following types of personal information from you:

• Contact details: such as your name, email address, phone number, and postal address.
• Appointment details: information related to scheduling or confirming appointments.
• Health information: limited details related to your eye health if you provide it to us for booking purposes or general inquiries.
• Website usage data: including IP address, browser type, and interaction with our website (via cookies or similar tracking technologies).

2. How We Collect Information
We may collect personal information from you in several ways, including:

• When you fill out forms on our website (e.g., booking forms or contact forms).
• Through email correspondence or phone calls.
• Automatically, through the use of cookies or similar technologies that track your use of our website (see our Cookies Policy below for more details).

3. Use of Personal Information
We use your personal information for the following purposes:

• To process appointment requests and communicate with you about your bookings.
• To respond to inquiries and provide customer support.
• To improve our website and enhance your user experience.
• To send you marketing communications (with your consent).
• To comply with any legal obligations.

4. Disclosure of Personal Information
We will not disclose your personal information to third parties except in the following situations:

• When required by law.
• To trusted third-party service providers (such as IT or payment processing services) who assist us in operating our business and website.
• If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website, gather analytics, and understand user behaviour. You can modify your browser settings to refuse cookies, but this may affect the functionality of our website.

6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Access and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. If you believe any information we have is inaccurate, please contact us and we will take reasonable steps to correct it.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies when you visit them.

9. Marketing Communications
With your consent, we may send you information about our services and promotions. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the email or by contacting us directly.

10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated version will take effect immediately upon posting.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us here.